FAQ

How many days to process my order?

8-14 days

Why can't my order be shipped to my country?

Some countries do not qualify for shipping

How come bogo discount did not apply?

Ensure a total of 2 brush sets are in your cart that are listed in bogo collection *only one discount applied per transaction 

Why does my card keep saying it is declined?

Make sure you have sufficient funds for your purchase

If so, please email us at sales@deluxbrush.com Subject: Merchant ID for more details

How often do you restock items?

We aim to restock weekly but varies on product availability

I haven't received my order confirmation, do I reorder?

Order confirmations can sometimes take up to 24 hours to receive due to high demand

If you have not received your order confirmation E-mail after 24 hours, please contact us at sales@deluxbrush.com with your inquiry

Can I change my order once I've placed it?

No, once an order is placed it is final